What payment methods do you accept?
We accept the payment methods displayed during checkout. Available payment options may vary depending on your location.
Do you ship internationally?
Yes. We offer shipping to domestic and international destinations where available.
How long does shipping take?
Delivery times vary depending on the destination, shipping method, carrier, customs processing, and other circumstances. Please refer to the shipping information provided during checkout.
Can I cancel my order?
Please contact us as soon as possible if you need to cancel an order. Once an order has been processed or shipped, cancellation may no longer be possible.
Can I return a product?
Eligible products may be returned according to our Refund Policy. Products that have been used or are in a condition that affects their ability to be resold are generally not eligible for return.
Who pays for return shipping?
For quality-related issues attributable to us, we cover the reasonable return shipping cost.
For non-quality-related returns, the customer is responsible for the return shipping cost.
When will I receive my refund?
After we receive and inspect an eligible returned product, we will process the refund within 3–5 business days.
Approved refunds are issued to the original payment method used for the purchase.
What if my order arrives damaged or defective?
Please contact us and provide your order information and, when appropriate, photographs of the issue. We will review the situation and provide an appropriate solution.
How can I contact customer service?
You can contact us at:
You may also reach us by phone at (857) 605-7464.
HEATHER PATH STORE LLC
1570 HAWES COURT
REDWOOD CITY, CA 94061
United States